Get in Touch With Us
Thank you for stopping by. Whether you have a question, a suggestion or a concern, we would like to hear from you. Every message is read by a real person, and we do our best to reply clearly and helpfully.
How to Reach Us
The simplest way to contact us is by email. Write to us at [email protected] and we will get back to you as soon as we can. We usually reply within two to three working days. Messages sent at weekends or on bank holidays may take a little longer.
What You Can Write to Us About
People get in touch for many reasons. Here are a few common ones:
- Spotting a mistake: if something on a page looks out of date or incorrect, please tell us which page and what you noticed. We check every report.
- Asking a question: if a page left you unsure about something, ask away. If we cannot answer it, we will try to point you in the right direction.
- Sharing feedback: ideas for new pages, comments on our layout, or thoughts on what could be explained better are always welcome.
- Working together: if you have a business or media enquiry, include a short summary and the best way to reach you.
Tips for a Faster Reply
A little detail goes a long way. When you write, it helps to include:
- A clear subject line, such as "Question about a page" or "Correction request".
- The web address of the page you are writing about, if there is one.
- A short description of your question or issue in your own words.
Please do not send passwords, bank details or other sensitive personal information by email. We will never ask you for these.
Your Information
When you contact us, we only use your details to read and answer your message. We do not sell or share them for marketing. You can learn more about how we handle personal data in our Privacy Policy. For the rules that apply when using this website, please see our Terms of Use.
A Quick Note
We are an information website. We cannot manage accounts, process payments or settle disputes on behalf of any other service. If your question is about a specific account, please contact that provider directly, as they hold your records and can act on them.
We appreciate you taking the time to write. Your messages help us keep this site accurate, useful and easy to read for everyone.